How It Works

Refilling Fill Happy natural products - Step by step guide/

The purpose of our Refill Bar is to offer you a possibility to order just as much (or as less) as you need, and to reduce single-use plastics.

  1. Choose your products on fillhappy-va.com with a smile :)
  2. Once you select a product, you have 2 options for each (options show up under “Size”)
    • Either to use your own containers that you already have. This way you only pay for the product itself!
    • Or buy a container (glass or aluminum) if purchasing for the first time from us. These can be refilled over & over. Please enjoy feeling happy each time you refill as you are using healthy products and making sustainable choices for the environment. You are making a difference!!
  3. Add to cart (there is a space for your Notes if needed) & check out
  4. In delivery section, please choose Local Delivery (within 15miles) or we ship in the state of VA.
    • Local delivery is free with orders of $30 or more. Shipping is free with orders of $65 or more.
  5. Depending on your container option selected /
    • No further action is needed if you ordered new containers.
    • If you are refilling your own - place your empty, clean and dry containers outside. Include lids/pumps/sprayers. Label containers so we know what product you wish in what container, or leave us a note in the cart. We will pick them up and deliver refilled. We are hitting the road Monday, Wednesday & Friday, offering free local delivery to Williamsburg, James City County, York County & Toano for orders over 30USD. Feel free to contact us for special requests.
    • We will pick-up your containers during our next trip and deliver them refilled the trip after (example / for orders placed on Sunday – we will pick-up empty containers on Monday and deliver refilled on Wednesday). We know you are busy and we will do what we can to make it most convenient for you, while sustainable for the planet. Refill pouches coming soon – stay tuned!
  6. Tell us what you think or what you are missing in the refill bar – we will be happy to listen!
  7. Please share your happy experiences with your purchased products and help others feel confident about choosing Fill Happy – this will help us tremendously to spread the word.

Contact us for more questions: jana@fillhappy-va.com / 804-998-3144

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